Frequently Asked Questions
Everything you need to know about your TMB ModularBottle experience.
What makes the TMB ModularBottle different from standard water bottles?
Our bottles feature a unique modular design that allows you to swap out components like different lid styles, storage compartments, and insulation sleeves to fit your specific daily needs.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are TMB ModularBottle components dishwasher safe?
Yes, all our stainless steel bodies and BPA-free plastic components are top-rack dishwasher safe, though we recommend hand washing to preserve the exterior finish for as long as possible.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If you aren't completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer a warranty on your products?
Every TMB ModularBottle comes with a limited lifetime warranty against manufacturing defects. This covers issues like vacuum seal failure or structural integrity problems.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.